Privacy Policy

At Zyberix Consultancy Services Pvt. Ltd. (“Zyberix,” “we,” “our,” or “us”), your privacy is of utmost importance to us. We are committed to protecting the personal information of our clients, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our products and services. We follow best practices in the IT industry, ensuring transparency, security, and compliance, just like leading global brands.

1. Information We Collect

Zyberix collects various types of information to provide and enhance our services. This information may include:

  • Personal Information: When you use our services, you may provide us with personal information, such as your name, email address, phone number, billing details, or other relevant data.

  • Service-Related Information: To offer the best possible service, we may collect details regarding the services you purchase, use, or inquire about.

  • Usage Information: We collect data about your interactions with our website, apps, and platforms. This can include browser information, IP addresses, device details, and other relevant analytics to enhance user experience.

  • Third-Party Information: In some cases, Zyberix may work with third-party service providers or partners to offer specialized services. The information provided may be shared or collected in compliance with the respective third party’s privacy policy.

2. How We Use Your Information

Zyberix uses the collected information for a variety of business purposes, including but not limited to:

  • Providing Services: We use your personal and service-related information to deliver and support the services you have requested from us. This may include development, consultation, digital marketing, and other IT services.

  • Enhancing User Experience: We analyze usage data to understand how customers interact with our services, enabling us to improve performance, design, and overall user satisfaction.

  • Communication: Zyberix may contact you for updates, promotional offers, service announcements, and billing inquiries. This helps ensure we maintain clear communication and keep you informed about our products and services.

  • Compliance and Security: Your data helps us comply with legal obligations, prevent fraud, and ensure the security of your account and our systems.

3. Information Sharing with Partners and Third Parties

At Zyberix, we take pride in delivering services through both our in-house capabilities and through partnerships with reputable brands. Here’s how information sharing works across our service offerings:

  • Zyberix-Provided Services: Many of the services we offer, such as website development, app development, and digital consultancy, are provided directly by our in-house teams. For these services, your data remains with Zyberix and is protected by our strict privacy protocols.

  • Partner-Provided Services: For specific offerings (e.g., third-party software integration or collaborative solutions), we may collaborate with trusted partners. In such cases, limited and necessary information will be shared to deliver these services efficiently. Our partners adhere to their own privacy standards, which align with ours, to ensure data protection.

  • Third-Party Services on Demand: For certain customer-specific requests, we may engage third-party vendors to meet your unique service requirements. When this happens, Zyberix may need to share your information with these third parties. However, we ensure that such vendors are bound by confidentiality and comply with relevant data protection laws.

Note: We take appropriate measures to ensure that only the necessary data is shared, and we work exclusively with partners and third parties who follow high standards of data security and privacy protection.

4. Cookies and Tracking Technologies

Like many other professional IT companies, Zyberix uses cookies and other tracking technologies to enhance your experience on our website. These tools allow us to track your preferences, personalize content, and analyze traffic patterns. You can manage your cookie preferences through your browser settings, although disabling cookies may affect your user experience on our platforms.

5. Data Security and Storage

At Zyberix, we prioritize data security. We employ industry-standard security measures, such as encryption, secure servers, and access controls, to protect your information from unauthorized access, alteration, or disclosure. We store your data for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights and Choices

We respect your privacy and believe in giving you control over your personal information. You have the right to:

  • Access or Update Information: You can request access to your personal data or update any inaccurate information by contacting us.

  • Opt-Out of Marketing: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or contacting customer support.

  • Data Deletion: You may request the deletion of your personal information, and we will do so unless we are legally obligated to retain it.

7. Compliance with Legal Regulations

Zyberix complies with the laws and regulations set forth by the Indian Government and other relevant jurisdictions. We ensure that any personal information shared, stored, or processed is in accordance with the law. Our compliance extends to third-party service providers and partners, who are also required to follow data protection rules.

8. Information for Children

Zyberix services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, we will take appropriate steps to delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

10. Professional and Transparent Service

As a forward-thinking IT company, Zyberix is committed to maintaining a professional and branded experience for all our clients, ensuring that data privacy remains a top priority. Whether through our own services or those provided with our partners, we follow the same high standards that the world’s leading brands adhere to.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us through the following channels:

Email: customercare@zyberix.in
Phone: 022 69645619

Thank you for trusting Zyberix Consultancy Services Pvt. Ltd. with your business and personal information. We are here to support you every step of the way, ensuring that your data is handled with care and respect.