AFFINITY HUB

Terms & Conditions

1. Introduction

Zyberix Consultancy Services Pvt. Ltd. (“Zyberix,” “we,” “our,” or “us”) is a leading IT service provider specializing in digital marketing, website development, application development, software solutions, and online business consultancy services. Please read these Terms and Conditions carefully before using our services, as they form a legal contract between you and Zyberix.

By using our website and services, you agree to comply with the following terms and conditions. If you do not agree with these terms, please refrain from using our services. These terms are designed to provide transparency and a professional experience for our customers, similar to those offered by large, well-established brands.

2. Description of Services

Zyberix offers a wide range of services, including website development, app development, digital marketing, software solutions, and business consultancy. While Zyberix directly provides many services, some are offered in collaboration with our partner brands. Additionally, certain services are procured from third-party providers based on customer demands and delivered through Zyberix. Providing these services may require sharing certain customer information with relevant third parties to ensure seamless service delivery.

  • Zyberix-Provided Services: Core services like web development, consultancy, and digital marketing are provided in-house by Zyberix’s team.
  • Partner Brand Services: Some services are provided in collaboration with our trusted partner brands, such as software solutions and digital marketing campaigns.
  • Third-Party Services: Zyberix may also offer services sourced from third-party providers, including specialized software licenses or digital tools, based on client requirements. In such cases, customer information may be shared with these third parties to ensure service delivery in compliance with our privacy policy.
3. User Responsibilities and Expectations

When using Zyberix’s website and services, users are expected to comply with the following:

  • Use for Legal Purposes: You may only use our services and website for lawful and appropriate purposes.
  • Provide Accurate Information: You must provide true, accurate, and complete information when interacting with Zyberix or utilizing our services.
  • Approved Usage: You agree not to misuse Zyberix’s services for any unethical, unlawful, or abusive purpose.

By agreeing to these terms, you acknowledge that you will not engage in any illegal activities or violations of the conditions set forth by Zyberix while using its services.

4. Payment, Fees, and Refund Policy

Before using Zyberix’s services, customers must clearly understand the service costs and payment terms. All services require advance payment unless a specific arrangement is made for certain services.

Payment Terms:
  • Advance Payment: Most of Zyberix’s services require clients to pay the full amount upfront before service initiation. If a client fails to make timely payments, Zyberix reserves the right to suspend or terminate the service.
  • Late Fees: In the case of delayed payments, Zyberix may apply additional fees or penalties for overdue payments.
Refund Policy:

Zyberix’s refund policy applies only to services or products explicitly mentioned as eligible for refunds. Services like website development, app development, and consultancy are non-refundable unless an error occurs on Zyberix’s part.

5. Privacy and Data Protection

Zyberix is committed to protecting your privacy, and we collect and use your personal information solely to provide the services you have requested. Our privacy policy ensures that your information is not misused and is safeguarded according to industry-leading security standards.

  • Sharing Information with Third Parties: Zyberix may share your data with third-party providers when necessary to fulfill service requests. This will be done securely and with full transparency.
  • Data Security: Zyberix ensures that your personal information is encrypted and stored on secure servers, taking all necessary steps to prevent unauthorized access.
6. Changes to Services

Zyberix reserves the right to modify, improve, or discontinue any service at any time. These changes are made to maintain the quality of our services and meet the evolving needs of our clients. We will notify customers of any significant changes, allowing them to choose whether to continue using the service.

7. Third-Party Services and Conditions

Some of the services offered by Zyberix are provided by third-party providers. For these services, the terms and conditions of the third-party provider will apply. Zyberix ensures that third-party services are only used when it benefits the client. If your information is shared with a third-party provider, it will be done securely and only for the purpose of fulfilling the service request.

8. Intellectual Property

All content presented on Zyberix’s website and in its services, including text, code, designs, graphics, and software, is protected under intellectual property laws. Reproduction, distribution, or modification of any Zyberix content without prior authorization is strictly prohibited.

9. Termination of Services

Zyberix reserves the right to terminate a client’s service if they violate these terms and conditions. In cases of service termination, Zyberix does not guarantee a refund or waiver of fees unless explicitly stated in the terms for the specific service.

 

10. Limitation of Liability

Zyberix provides its services to the highest industry standards, but in the case of unforeseen damage or service disruption, our liability will be limited. Zyberix is not responsible for any service delays or failures that are beyond its control.

 

11. Dispute Resolution

In the event of any dispute, Zyberix aims to resolve the issue amicably. If a mutual resolution cannot be reached, disputes will be settled in accordance with Indian law. All disputes will be handled exclusively in Indian courts as per Zyberix’s policies and terms.

12. Compliance with Indian Laws

All Zyberix services are governed by Indian laws and other applicable regulations. These terms ensure that our services comply with local and national legal requirements. Customers are responsible for ensuring that their use of our services adheres to all relevant legal obligations.

13. Amendments to Terms and Conditions

Zyberix reserves the right to amend these Terms and Conditions from time to time. Amended terms will become effective immediately upon being posted on our website.